Technology agency for automation, AI and digital systems
Automate what repeats. Connect what you already use.Build what's missing.
For SMEs and service businesses: we automate lead capture, bookings and the repetitive processes your team handles every week by connecting your CRM, WhatsApp, calendar and the tools you already use.
01 — Services
Here's what you can hire today, in concrete terms.
Each offer has its problem and its deliverable. Open one to see where it makes sense and go to its page to see what it includes and what it does not. Maintenance & monitoring is available as continuity after any of them.
Web & Conversion
Where it makes sense
- Your current website exists, but nobody knows what a visitor is supposed to do once they land on it.
- The only contact channel is a loose email address or a phone number, with no form capturing the visitor.
- You invest in traffic (ads, social, SEO) but the site isn't set up to turn it into contacts.
Where it makes sense
- Your website already gets traffic, but you're not sure why it doesn't turn into contacts.
- You invest in ads or SEO and can't tell if the problem is before or after the click.
- You want to know if a redesign is actually needed before commissioning one.
Automation & AI
Where it makes sense
- A lead comes in through the form and waits hours for someone to see it. Meanwhile it goes cold, or leaves with whoever replied first.
- 78% of buyers end up working with the first company that gets back to them (Lead Connect study).
- Replying within 5 minutes makes that lead 21× more likely to qualify (MIT/InsideSales study).
- Your team spends the same amount of time on a lead who was ready to buy and one who was just browsing.
Where it makes sense
- WhatsApp conversations leave no trace anywhere — if the person handling it changes shift, the thread is lost.
- You have a CRM already but it's poorly set up, or everyone on your team uses it differently.
- The same piece of data gets entered twice into two different systems because there's no connection between them.
Where it makes sense
- Your team answers the same repeated questions over WhatsApp or your website, several times a day.
- You need a fast first reply outside business hours, with a person reviewing the cases that get complicated.
- You already have the information (pricing, process, FAQ) written somewhere, but nobody has time to repeat it by hand.
Where it makes sense
- You know there's repeated manual work on the team, but nobody has ever measured it.
- You're not sure whether you need lead automation, a custom internal process, or neither yet.
- You want to prioritize what to automate first instead of guessing.
Systems & Data
Where it makes sense
- Your team repeats the same operational steps every week across spreadsheets, emails, chats or disconnected tools.
- A process works, but only because one person remembers the next step, follows up manually or copies data between systems.
- You have looked at standard tools that promise to solve it, and none quite fits how you actually work.
- You know the process costs time, but you need someone to decide what should be simplified before it is automated.
Where it makes sense
- Someone spends hours every month copying numbers from several tools into a spreadsheet or a slide deck.
- Decisions get made on a feeling for how the business is doing, not on data visible in front of you.
- The report that's needed changes every time someone asks something different, and it has to be rebuilt.
Applications
Where it makes sense
- Bookings arrive through WhatsApp and Instagram at all hours, and you answer them one by one while you're working.
- Two clients ask for the same slot and you end up with a duplicate appointment to undo.
- Someone doesn't show up because they forgot, and that slot is gone.
- You don't know for certain how much you billed this month or which service actually pays off best.
Ongoing Support
Maintenance & Monitoring
Available as continuity after any project — website, automations, integrations, assistants or reporting.
Not a closed list: if your project doesn't fit here, tell us anyway — we'll take a look.
02 — How we work
How we work, step by step.
- 01
15-minute call
You walk us through how the process works today, step by step. We tell you whether it fits and what the next step would be.
- 02
Diagnosis with priorities
We put numbers on the process — time and losses — and order what to automate first. If needed, with an audit before building anything.
- 03
Built on your tools
We connect your CRM, WhatsApp, calendar and the tools you already use, without your team having to learn a new one.
- 04
Maintenance and measurement
We stay after delivery: maintenance and monitoring as continuity, and results measured before and after.
03 — Frequently asked questions
What people usually ask us.
What is Rapio?
Rapio is a technology agency for automation, AI and digital systems for SMEs and service businesses: it connects the tools you already use and automates repetitive processes — lead capture and follow-up, bookings, reporting. It also has its own application, Rapio Salón, for nail salons. If your project does not fit the list, tell us and we will evaluate it.
What can I hire?
Websites built to generate contacts and website and automation audits; lead-capture automation, CRM and WhatsApp integration and AI assistants; custom automations and data dashboards and reporting; and maintenance as continuity. Each offer has its own page with where it makes sense, what it includes and what it does not.
What exactly does Rapio Automation do?
Rapio Automation picks up every lead arriving through your forms or channels, validates it, scores it with AI based on how close it is to buying, and alerts you on your usual channel as soon as a contact is hot. Cold leads enter automatic follow-up and are re-scored if they engage later.
What kind of business is Rapio Salón for?
Rapio Salón is built for nail salons and self-employed nail technicians who currently manage appointments over WhatsApp or Instagram. It includes a dedicated booking website for the salon and a management panel, with automatic appointment reminders and database-level protection against double bookings.
Do I have to replace the tools I already use?
No. Rapio connects to what you already have running instead of replacing it. The goal is for your team to keep working the same way while repetitive processes disappear underneath, without forcing anyone to learn a new tool.
How much manual work does it save?
In lead capture and follow-up, the starting estimate is 10 to 15 hours a week; that is a projection, not a measured case yet. For the other services (integrations, reporting, custom processes) it depends on the case — it's estimated in the initial conversation, not with a generic figure.
Where does Rapio work?
Rapio works primarily with SMEs, service businesses and operational teams across Catalonia — and with agencies when the project fits —, though the systems it builds run entirely remotely and do not depend on where the client is located.
04 — Let's start
What could we automate in your business?
Tell us what process you want to improve and we’ll help you identify where to start.
- 01You walk us through how that process works today, step by step.
- 02We put numbers on it: how much time goes into it and what gets lost along the way.
- 03We tell you whether it fits, where we would start and what the next step would be.
No pricing is agreed on that call.
Or tell us in writing
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